Information Management and Confidentiality
The process of retention and separation of your personal data is managed as follows:
To ensure continued access to the website, process your requests, and achieve our goals in accordance with the law, we keep your personal data for a reasonable period of time, not exceeding two years, unless a longer period is required by law.
Once your personal data is no longer needed, we take steps to anonymize or delete it to ensure it is protected from unauthorised access. If this is not feasible due to, for example, archive backups, we store them securely. No further processing is carried out on this data until it is possible to permanently delete it.
Affected employees have access to data when required to perform their service-related tasks in accordance with the purposes set out in this policy.
Your personal data will never be disclosed to third parties without your consent, except in the following cases, where these third parties must implement security measures equivalent to ours:
Private Information Protection Representative
If you want to exercise the rights mentioned above, file a complaint, or have questions about this policy, please contact our Privacy Officer as follows:
RPRP : Pascal Dupuis
Adress : 2 Boul. Desaulniers Office 400, Saint-Lambert, Quebec J4P 1L3
Schedules : 8 am - 5 pm
Phone : (514) 447-9959
Province : Quebec
We will do our best to process your request as soon as possible. Please note, however, that your request may be refused in accordance with applicable laws.